Get Involved in the Email Research Community
Thursday July 31st 2008, 8:40 pm
Filed under: email, language technology, research, science, search, technology, usability
Posted by: Andrew Lampert

Mark Dredze, Vitor Carvalho and Tessa Lau did an excellent job bringing together a great bunch of people working on a variety of email-related research at the recent EMAIL-08 workshop at AAAI in Chicago. There was a huge amount of energy and enthusiasm amongst the participants, which is a great thing for the future of email research.

Following on from the workshop, we have created a series of new resources to help keep the community connected. The first of these is a new mailing list for those interested in email research. Our intention is for this list to be a central place for people in the email research community to discuss ideas and projects and to announce resources of interest. More information about the list (including subscription information) can be found at http://groups.google.com/group/email-research.

In addition to the list, we have also created a community maintained email research website that we hope will keep a current list of email datasets, published papers and related information. Please get in touch if you have relevant content for the site.

If you are at all involved in email-related research, I strongly encourage you to join the new Email Research mailing list and to take part in the ongoing discussion of the wider email research community. I’m looking forward to hearing your ideas!



Enron Email Mailing List – Available again
Monday March 17th 2008, 10:06 am
Filed under: email, language technology, research, science, technology, usability
Posted by: Andrew Lampert

Way back in mid-2005, I setup an Enron Email Mailing List to encourage people to share data, experience, questions and knowledge about working with the Enron corpus. While the list has been quite low-traffic, a significant number of email researchers subscribed, and I like to think that it’s been of at least some use to people working with the Enron data.

Unfortunately, if you have tried to post (or if new people tried to subscribe) to the list in the past few months, things wouldn’t have worked out.

Due to some technical and people issues (that I have been slow to notice and even slower to address – my apologies for this!) the list disappeared off the face of the internet sometime around September last year. Unfortunately, the mailing list archives were lost in this process, and I haven’t been able to recover them, although I do have a personal archive of all the mailing list messages, if anyone is in desperate need of a copy.

The good news is that I have reconstructed the membership list, based on my personal archives of the list. So the list is now functioning again. If you’re not already a subscriber, and you’d like to join, just head on over to the Enron Email Mailing List page.

If any of you have Enron specific, or more general email research questions or topics you’d like to discuss, I’d encourage you to post them to the list.

Finally, it’s probably a good time to remind anyone interested in email research about the upcoming AAAI Enhanced Messaging Workshop. You can find out all the details, including the important dates, at http://enhancedmessagingworkshop.googlepages.com.



Research Seminar Podcast
Monday October 09th 2006, 9:02 pm
Filed under: csiro, information delivery, language technology, research, science, search, technology, usability
Posted by: Andrew Lampert

So I’ve taken the plunge and created my first podcast which is also available through iTunes. Don’t be afraid though – you won’t hear much from me except the occasional speaker introduction – it’s a podcast of recorded seminars from the research seminar series that I’ve been jointly running with Cecile Paris at the CSIRO ICT Centre for the past 5 years. The seminar series itself pre-dates my time at CSIRO however – 2006 is its 10th consecutive year!

Anyway, if you’re at all interested in human factors, artificial intelligence or language technology, take a moment to tune in – we have some excellent talks coming up in the near future. As you can see from our collection of past seminars, topics range widely including research and applications in usability, human-computer interaction, user modelling/personalisation, novel interfaces, natural language processing, linguistics, information retrieval, speech processing, system evaluation, computer supported cooperative work, cognitive science and more.



Using Context to Deliver Useful Information to People
Tuesday September 05th 2006, 10:31 pm
Filed under: csiro, information delivery, language technology, research, science, search, technology, usability
Posted by: Andrew Lampert

As Mitch Kapor, founder of Lotus Development Corporation, once said, Getting information off the Internet is like taking a drink from a fire hydrant.

On September 19th, I will be presenting a seminar to the NSW branch of CHISIG - the Computer-Human Interaction Special Interest Group of Australia – about our research in CSIRO that focuses on controlling the flow of information to deliver the right content to the right people at the right time in the right form.

Our research approaches the problem by using knowledge about users and their interaction to tailor the information that is gathered and to present it appropriately. The context information that is captured and reasoned about can include user preferences and characteristics, as well as details of a user’s current task, their previous history of interaction and their environment. This context can determine which information should be retrieved, and how that content should be aggregated, organised, and presented, in order to best support the user.

My presentation will cover work that builds on concepts and techniques from a variety of different fields, including: natural language generation, information extraction, information retrieval, discourse analysis, user modelling, task analysis and HCI, so if any of those topics spark interest (and you happen to be in Sydney) you might consider coming along to PTG Global on Tuesday 19th.


Being Frugal with Software Features
Thursday June 15th 2006, 12:49 pm
Filed under: technology, usability
Posted by: Andrew Lampert

For a long time, software has been measured and marketed on the basis of features. Ever increasing feature lists have arguably been the life-blood of software upgrades for at least the past decade.

Though obscured by the hype, one valuable aspect of the Web 2.0 phenomenon is a backlash against such feature-laden software. For the sake of convenience, I’m going to call this idea “feature frugality”.

Feature frugality should be a critical consideration for all software developers. Why? Because every feature carries additional cost, and that cost must have some corresponding benefit for the end user.

What does an additional feature cost? Well, most obviously, they cost development time. They also cost requirements definition and QA/testing time. Then there’s time supporting users when there are inevitably bugs in the code written to implement that extra feature. Even ignoring bugs, there is additional time to adequately document how to use the extra feature and perhaps even teaching or training users.

With all that investment of time and money, the need for there to be a benefit for users should be self-evident. Keep in mind, however, that it can be valid for the end-user benefit to be indirect: e.g., a feature that (ethically) gathers metrics on user interactions might not have any direct and immediate benefit to the user of the software, but might help a company better understand how people actually use their software, and allow them to focus their development efforts on better supporting common tasks in future releases.

The bottom line is that features need to earn their place in a product. Developers and software companies need to carefully consider and be able to justify the inclusion of each and every feature in their software.



R&D Software Engineer Wanted
Friday January 13th 2006, 9:22 am
Filed under: csiro, information delivery, java, language technology, research, science, search, technology, usability
Posted by: Andrew Lampert

Ok, so if you’re a software engineer looking for new challenges in 2006, here’s a great opportunity for you. My research team within the CSIRO ICT Centre (the Information Delivery team) is seeking to recruit a highly competent, motivated, and energetic software engineer to our Sydney laboratory.

You will contribute to software engineering, R&D and commercialisation activities within our small but highly productive team carrying out leading-edge research in the area of information engineering and the development of advanced search and delivery technology. This role will have a particular focus on mobile phone and PDA technology.

A degree in Software Engineering or a related discipline is essential; an honours degree or higher qualification would be an advantage, but not essential.

We need you to demonstrate excellent programming expertise in at least Java (preferably other languages too), familiarity with Web services, and preferably have exposure to mobile phone or PDA software development platforms. The development
projects underway need you to work on both research prototypes and on commercial products. Your willingness to provide technical support, an ability to write high quality documentation, and a capacity to talk to customers are important.

Finally, you should enjoy working in teams, be honest, trustworthy, and ethical, with an ability to contribute creative ideas to our projects.

Reference Number: 2006/63
Position Title: Software Engineer – Information Delivery
Division: CSIRO ICT Centre
Location: North Ryde, NSW
Classification: CSOF4 to CSOF5
Salary Range: $58k – $72k + superannuation
Tenure: 12 month term
Applicants: International Applicants Welcome
Relocation Assistance: May be offered to the successful applicant.
Applications Close: 27 Jan 2006
Job Category: Computer Software/Scientific Research

For further details, selection criteria and to apply for this position, please visit: http://recruitment.csiro.au/asp/job_details.asp?RefNo=2006/63

If you have any questions about this position, please post a comment here, or feel free to email me (Andrew.Lampert@csiro.au).



Travel Funding for PhD Students Available
Friday August 19th 2005, 1:31 pm
Filed under: email, information delivery, language technology, search, technology, uni, usability
Posted by: Andrew Lampert

I’ve just heard from HCSNet that ten travel bursaries of $500 towards travel and accommodation costs are available to PhD students from outside metropolitan Sydney who wish to attend the NICTA-HCSNet Multimodal User Interaction Workshop, to be held at the Australian Technology Park, Redfern, Sydney, on September 13-14th, 2005.

The workshop includes two invited talks from internationally-recognised researchers in multimodality: Professor Sharon Oviatt from the Oregon Health and Science University, and Professor Francis Quek from the Virginia Polytechnic Institute and State University.

In the interests of information sharing, it is a condition of receipt of a travel bursary that the student should provide a poster describing their current research project.

The closing date for applications for bursaries is Friday August 26th 2005. Those interested should send an email to the HCSNet Convenor (Professor Robert Dale) at rdale at ics.mq.edu.au.



Interested in speech, language or sonics?
Tuesday August 16th 2005, 5:23 pm
Filed under: csiro, email, information delivery, language technology, search, usability
Posted by: Andrew Lampert

If you’re interested in speech, language or sonics you should consider joining HCSNet, the Australian Research Council Research Network in Human Communication Science.

HCSNet aims to bring together researchers and students through workshops, conferences, and a variety of collaboration schemes in order to explore the boundaries of disciplines that encompass human communication. As a guide, this includes fields as diverse as psychology, computing, linguistics, engineering, philosophy and music.

Being a participant gives you access to an increasing number of funding programs (including funding for running interdisciplinary workshops and seminars) and events that are run under the auspices of the network. There’s some really good stuff coming up, including the NICTA/HCSNet MultiModel User Interaction Workshop (free registration thanks to HCSNet funding!), so join up and you’ll get the weekly HCSNet newsletter that will keep you informed …



Software Engineering Job Available!
Monday August 01st 2005, 7:06 pm
Filed under: csiro, information delivery, java, language technology, search, technology, usability
Posted by: Andrew Lampert

A fantastic opportunity for an experienced Java Developer. We’re seeking a new software engineer to join our small team of engineers and scientists and be responsible for implementing world-leading research ideas in software.

You can find out more about our work or about the CSIRO ICT Centre here.

Interested? Check out the position description for more information about the position, and to apply.



On-line Evidence-based decision support systems
Tuesday July 05th 2005, 1:16 pm
Filed under: csiro, information delivery, language technology, search, usability
Posted by: Andrew Lampert

Just attended a very interesting seminar given by Professor Enrico Coiera from the Centre for Health Informatics at UNSW.

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